Our Services

At Better Choice Healthcare we provide a range of different services.

We Train Our Staff To:

Help the service user with exercises

Turning a bedridden service user on a schedule

Helping the service user to eat and drink

Helping service users with their hygiene

Making the service user’s bed, changing the bedding, and providing them with toileting assistance

Keeping service user records up to date

Reporting all changes on the service users and other important observations to the Nurse/supervisor

Adhering to professional standards, following policies and procedures of the unit

Qualifications/Training All Staff Have:

  • Health and safety: COSHH, RIDDOR, fire safety, food hygiene,
  • Falls prevention, infection control, basic first aid, medication
  • Equality, diversity, and human rights
  • Dementia awareness
  • Coronavirus Awareness
  • People moving and handling & manual handling of object
  • Sova: safeguarding of vulnerable adult and children
  • MCA/DOLS: mental capacity act & the deprivation of liberty
  • Customer service: communication and social skills
  • Basic care principles: personal hygiene, nutrition in care, complaints handling
  • End of life care, lone worker, information governance, conflict management
  • Medication: control and administration of medicine level 3, drug calculation,
  • Medication management

An online care certificate is completed by every Healthcare Assistant and the training is refreshed each year with any new legislation.

Healthcare Workers

The Healthcare assistants that work with Better Choice are selected for their compassion and care.  We recruit slowly and question and test intensely to ensure we find the right people to support your staffing requirements.

A Health Care Assistant plays a crucial role in ensuring that service users are not only comfortable, but also have their personal needs met. They also keep the managing Nurse/supervisor updated with the information about the conditions and mental states of the service users.

1 to 1 Specialists

At Better Choice Healthcare we are proud to state that we are 1 to 1 specialist. We realise that since the COVID 19 Pandemic, that 1 to 1 assignments have increased massively.

1 to 1 assignments are a huge drain on care home staffing, that’s where Better Choice Healthcare can support you.  Our shift coordinators use the staff profiles we have to match the right carer to the service users requirements from age range to gender.

We normally assign the same carers to the service user to ensure continuity.  We work closely with yourselves and social workers to ensure that everything is centred on the service user, from the bespoke care they receive to the invoicing procedures. Additionally, we train our specialist with social skills training.  A training course that covers local etiquette, what words to use and not use, dining etiquette and how to make a good impression

Support Workers

Our support workers are Healthcare Assistants that have received extra training regarding to mental health management.

We work with many providers who have specific criteria from the person we place with them, and we are more than happy to oblige. Occasionally we get asked for drivers as some service users have their own transport, but don’t have the capability of driving.

Our team of support workers are trained in taking control in a friendly way and making friends instantly.


We have a group of nurses that are incredibly experienced RGN and RGM.

Our nurses also are trained on social skills and British etiquette

We have a well-established team who pride themselves on providing first class care to residents requiring care for General Nursing & Dementia needs, then look no further!

We're Here Whenever You Need Us

Open Hours

24 Hours

7 Days A Week


The Studio, Clarion St, Belle Vue, Wakefield WF1 5EX